var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); West Coast presales for Seattle; Santa Clara, California; Los Angeles and Las Vegas were originally scheduled for 10 a.m. PT on Tuesday, but have been rescheduled for 3 p.m. PT instead, with those queues opening 30 minutes ahead. video_id: decodeURIComponent( "zYfKLs96" ), This will ensure an optimal shopping experience. A Taylor Swift fan has admitted she is "embarrassed" that she spent $5500 dollars on tickets to see her idol on tour. setCookie('utm_source', utm_source, {expires:1800, path: '/'}); tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name window.amiPlayersData[id] = { headerBidderBack('a9'); var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App in advance. }, if(typeof(jQuery)=="function"){(function($){$.fn.fitVids=function(){}})(jQuery)}; Hi! } } else { Next, we feel we owe it to everyone to share some information to help explain what happened". var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); The tour, which kicks off in March 2023, is the 32-year-old singer's biggest U.S. stadium tour ever. if ( window.amiPlayersData[id]['m3'] === false && pct >= 3 ) { (0.95 >= progress && false === window.adlock_100) Photo by Jeff Kravitz/FilmMagic. } High demand for Taylor Swift concert tickets led Ticketmaster to delay the West Coast pre-sale. However, while she did get a presale code the experience was far from positive and left Paige with 2000 other hopeful fans ahead of her in a queue that had been paused for over three hours. IE 11 is not supported. var allBiddersBack = bidders resolve( url ); vastParams.set( 'cust_params', custParams.toString() ); published_at: new Date(jwInfo.pubdate).toISOString() WTH, she wrote in a second Twitter message. "fullscreen on" : "fullscreen off", (0.25 >= progress && false === window.adlock_25) || } ) Go to the registration siteprovide from your venue email, and connect your Ticketmaster account, or. "(Waive). var playerInstance = jwplayer(el); Others echoed that complaint, with some calling on Ticketmaster to "FIX THIS. } According to court documents . var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); It wasn't something fun, like it was supposed to be. (0.5 === progress && false === window.lock_50) || Taylor Swift was discovered in 2005 in a small, Nashville cafe. url = url + '&scp=' + bids[0].encodedQsParams; url = vastURL.toString(); apstag.fetchBids({ Taylor SwiftsErastour is already causing champagne problems before she even hits the road. Pro Tip: For the best purchase experience, please use your desktop/laptop or your mobile web (Safari/Chrome) not your Ticketmaster mobile app. Ticketmaster also tweeted that fans with presale codes should use the link that came with that text message rather than going straight to the Ticketmaster homepage. Not all fans weren't buying Ticketmaster's statement, either. duration: Math.round(jwInfo.duration), // in seconds Part of the a360media Entertainment Group. (100 === progress && false === window.lock_100) Part of the a360media Entertainment Group.Powered by WordPress VIP. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); window.amiPlayersData[id]['m3'] = true; Taylor Swift ticket sales weren't too swift on Tuesday morning. title: window.adInfo.adtitle, } ); The selling outlet said: We want to apologize to Taylor and all of her fans especially those who had a terrible experience trying to purchase tickets. However, with high demand events, tickets are still available on a first-come, first-served basis and are not guaranteed. We're getting close to the Big Game Super Bowl LVII. console.log('AMI jwp GAM Tag', window.jwVastTag[vHash]); if ( typeof window.jwVastTag[vHash] === 'undefined' ){ window.lock_75 = false; Ticketmaster has also forced attendees to exclusively use Ticketmasters Secondary Ticket Exchangei.e., the platform Ticketmaster operates for the resale of concert tickets.. Registration closes on Tuesday, January 23 at 10AM PT/1PM ET. var utm_medium; CNET freelancer Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? Ticketmaster cancels public sale for Taylor Swift Eras tour after presale debacle By Erin Keller November 17, 2022 4:25pm Updated 0 seconds of 52 secondsVolume 0% 00:00 00:52 Ticketmaster. The All Too Well songstress, 32, announced earlier this month that she was embarking on her first concert tour in nearly five years, leading more than 3 million eager fans to register for Ticketmasters Verified Fan presale. "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage,". Ahead of Verified Fan presale for Taylor Swift 's highly anticipated Eras Tour, Ticketmaster promptly broke like a promise. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. window.lock_50 = false; // Encode the context data creative_name: window.adInfo.adtitle, The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique access code. language: "English", //language of the content console.log("AMI jwp amazon bid request ad", bids[0].encodedQsParams); Swift's latest tour, which. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); In a panic she began looking at other outlets for tickets, with prices anywhere from $5,000 to over $30,000 which is when she spotted two-floor seats at $2,000 each and decided to snatch them up. video_id: decodeURIComponent( "zYfKLs96" ), video_type: "instream" //outstream Ticketmaster has extended presales for tickets to Taylor Swift's upcoming "Eras" tour after fans flocked to the site, causing site disruptions and slow queues. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged. window.permutive.track("VideoLoad", { } if ( typeof apstag == 'object' && apstag ) { enriched_data:{ // If you have the serverUrl dynamically configured, then you will need to append the context data type: "video", window.adlock_25 = false; function headerBidderBack( bidder ) { console.log("Permutive video event:", e); John? vastURL.search = vastParams.toString(); play_id: el, //this will stay constant for all of the events emitted during the same video play window.permutive.track("VideoProgress", { A record-breaking 3.5 million people registered for the presale, with two million verified customers remaining stuck in queues for hours and failing to purchase tickets. One fan said they found a resale ticket priced at $33,750. keywords: jwInfo.tags.split(","), //keywords for the page } . } We won't post to any of your accounts without asking first. Due to demand, each event has a ticket limit to allow more fans like you to get tickets. } } }); }, type: "video", Fans howled and even politicians weighed in as the process failed due to "high demand" for the pop star's first full scale tour since her Reputation run in 2018. Paige, 31, has been an avid follower of Taylor for 15 years, having even taught herself to play the guitar using her idols debut album. (Fox News Digital / Fox News) A fan who had been sent a verified code was told the Ticketmaster . description: jwInfo.description, }).on('ready', (e) => { Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). console.log("AMI jwp bidding failed", e); Diana Dasrath is entertainment producer and senior reporter for NBC News covering all platforms. If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. Plenty of people didn't get codes because they capped it at their own chosen number. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); Know your Ticketmaster password, or, For a faster checkout, make sure you have a valid credit card with updated billing information in. } published_at: new Date(jwInfo.pubdate).toISOString() All rights reserved. more Search Artist, Team or Venue We're Here to Help Get Help Insider progress: Number(progress), if ( window.jwpDef[vHash].advertising.schedule ) { if ( data.context && Object.keys( data.context ).length ) { window.jwpBids[vHash].amazon = true; tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name keywords: jwInfo.tags.split(","), //keywords for the page There have been some shifts in timing for the presale. m3: false, Get our money-saving tips and top offers direct to your inbox with the Mirror Money newsletter. window.prerollTag[vHash] = vastParams.get( 'iu' ); name: jwInfo.title, var playerInstance = jwplayer(el); tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name The company's support account tweeted that fans . }).on('fullscreen', (e) => { Ticketmaster tweeted a statement that cited "historically unprecedented demand" for tickets, saying "millions" of people were attempting to buy them. Taylor Swift ticket sales weren't too swift on Tuesday morning. }, function( bids ) { ad: { Do not exceed the ticket limit (if applicable). if ( typeof utms.utm_source !== 'undefined' || typeof utms.utm_medium !== 'undefined' || typeof utms.utm_campaign !== 'undefined' ) { According to court documents reviewed by TODAY, the plaintiffs alleged breach of contract, intentional misrepresentation, fraud, fraudulent inducement and several antitrust violations. })(); Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrows public on-sale for Taylor Swift | The Eras Tour has been cancelled, a tweet from the ticket agency read on Thursday. googleImaVansAdapter.init(window.google, adsManager, videoElement, iasConfig); There's some bad blood brewing between Taylor Swift fans and Ticketmaster. In total, Bookies.com estimated that over 2.8 million tickets will be sold for The Eras Tour, averaging nearly 54,700 tickets per show. duration: Math.round(window.adInfo.duration), Fees. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Fans of Taylor Swift were in a war with bots to get their hands on highly coveted tickets to the singer's Eras tour, a major shareholder in Ticketmaster has revealed. url = vastURL.toString(); Can I request to purchase more than 2 tickets? } Users who are registered for the program will be notified if theyve been selected for a presale code or if theyve been placed on a waitlist before tickets go on sale widely. "Like, y'all picked the demand yourselves. // Update the playlist item. Please visit Taylor Swifts official site at https://www.taylorswift.com for more information. }); window.irisContext.getContext(jwplayer(el).getPlaylistItem().mediaid).then(function(data) { title: window.adInfo.adtitle, The presale for the highly anticipated Taylor Swift "Eras" tour began on Tuesday, and it was a fiasco for Ticketmaster, with errors galore. Do Not Sell or Share My Personal Information, By continuing past this page, you agree to our. However, please note this does not mean you are guaranteed to receive an access code. You were invited to a show in a city you initially selected during registration for the TaylorSwiftTix presale powered by Verified Fan. ive been a fan for 9 years , A wonderful performer and even more wonderful human. "There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale," Ticketmaster said in a statement Tuesday. We hope you can Shake It Off because Youre On Your Own, Kid. Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. ", READ MORE | Taylor Swift announces 'Eras' tour: 'It's a journey through all of my musical eras of my career', However, Ticketmaster told CNN Business that the "site is not down" and that "people are actively purchasing tickets. Not all events are sold on Ticketmaster. ", 24/7 coverage of breaking news and live events. utm_campaign = adsParseUrlParams( 'utm_campaign' ); return new Promise((resolve, reject) => { Ticketmaster cancels Taylor Swift public ticket sales due to demand and 'insufficient' supply. Go to the registration siteprovide from your venue email, and connect your Ticketmaster account, or create a new account during registration. ad_id: window.adInfo.adId, }); return; "Ticketmaster is a multi BILLION dollar company. } console.log("Permutive video play"); Matty Healy quits kissing 1975 fans out of respect for 'Queen' Taylor Swift, 'OUT OF TOUCH': Tory MP sparks FURY after telling nurses who use food banks that they should 'budget better' as thousands of health workers strike in row over pay, Tearful nurse due to leave job today for 8,000 pay rise U-turned to join strike, Full list of bank closures coming in 2023 - including HSBC, Lloyds and Barclays, Man told 'you sound like you're feeling a bit sorry for yourself' by NHS 111 before dying, Former Man Utd star looks unrecognisable with huge beard as he poses for photo in pub, Supermarket basics soared by up to 30% last month as worrying research shows how shoppers are feeling the squeeze - FULL LIST of rises, Nurses break down in tears on the picket line as thousands walk out on strike - live updates, Chilling video shows Plymouth gunman stalking streets in rampage that left five dead, Chinese New Year 2023 horoscopes predict tough year for four signs, Where Gladiator cast are now - tragic death during filming, public break-ups and sequel, Shakira 'worked out Gerard Piqu was cheating after finding jam in fridge', 'Yawning silence' followed Meghan Markle's one-word review of Trooping the Colour, Subscribe to Daily Mirror and Sunday Mirror newspapers. if ( 0.75 >= progress ) { . (we will be fixing nothing) . ) { }).setPlaylistItemCallback(function(item, index) { if ( window.amiPlayersData[id]['m10'] === false && pct >= 10 ) { var utms = {}; if (jwplayer(el).getState() !== 'idle' && jwplayer(el).getState() !== 'complete') { // under cust_params, so this is just for testing purpose Additionally, the suit cited thecancelation of the tours public ticket saleon Nov. 18 due to what Ticketmaster described as extraordinarily high demands on ticket systems and insufficient remaining ticket inventory to meet the demand. console.log("Permutive video play progress " + progress); Buyers are only allowed to purchase six tickets at a time. }).catch(function(e){ The series of concerts is described as "a journey through all of [Swift's] musical eras" and will launch in stadiums in the US. var progress = (e.currentTime/e.duration).toFixed(2); } }).on( 'time', function( e ) { keywords: jwInfo.tags.split(","), //keywords for the page they knew the demand for these tickets. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Turn on desktop notifications for breaking stories about interest? Keep your phone handy youll receive text messages 2-4 hours before the sale. const iasConfig = { Horoscope: What's in store for your star sign this week? name: jwInfo.title, headertag.cmd.push( function() { If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. }, if ( vastParams.has( 'cust_params' ) ) { } Plenty of people didn't get codes because they capped it at their own chosen number. This means that we may include adverts from us and third parties based on our knowledge of you. Do Not Sell or Share My Personal Information. // if all bidders are back, send the request to the ad server tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name When the presale began November 15, fans found themselves in virtual lines of thousands if. } var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); } vastURL.search = vastParams.toString(); } else { Ticketmaster designed our fan-first technology to separate actual, human fans from the bots and scalpers trying to cheat their way to tickets. } return; published_at: new Date(jwInfo.pubdate).toISOString() }, console.log( 'AMI jwp IrisTV Bids', new Date().getTime(), data.context ); So we built a massive robot to protect fans from the thousands of scalper bots trying to scoop up tickets. //loop through bidder array and add the bidders to the request manager: window.adlock_100 = true; offset: "pre" return item; if ( adsParseUrlParams( 'utm_medium' ) || typeof getCookie('utm_medium') !== 'undefined' ) { published_at: new Date(jwInfo.pubdate).toISOString() adserverRequestSent: false, published_at: new Date(jwInfo.pubdate).toISOString() var vastParams = new URLSearchParams( vastURL.search ); You are only able to request tickets for the date for which you received an invitation. utm_source = adsParseUrlParams( 'utm_source' ); Its a simple, standard purchase process and the steps below will help you navigate your search and purchase. And some fans wanted Ticketmaster to waive its infamous service fees. @TMFanSupport, my code ISNT working! pubId: 'Direct' There are a handful of presale events scheduled for Madonna's Celebration Tour before public sale . if ( window.jwpDef[vHash].advertising ) { For example: based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows (almost 20x the number of shows she is doing) thats a stadium show every single night for the next 2.5 years.. There's "Bad Blood" between fans and the ticket platform. 2b. MY TAYLOR CODE ISNT WORKING. Please note that this form cannot be used to reset your Google or Facebook password. We promise that you'll never find another party like THE TAYLOR PARTY: TAYLOR SWIFT NIGHT, a Taylor Swift Inspired Dance Party. Cant wait to see you there Tay . } When completing your ticket purchase, stay within one browser window. The TaylorSwiftTix Presale was announced to begin Tuesday, Nov. 15 at 10 a.m. local venue time. } else if ( bidder === 'iris' ) { It goes without saying that Im extremely protective of my fans, Swift wrote. console.log("Permutive video ad click"); If Marathon candy bars ever come back, she'll be first in line. Swift will play in large sports stadiums. The massive demand for presale tickets for Taylor Swift's latest concert tour crashed Ticketmaster on Tuesday. duration: Math.round(jwInfo.duration), // in seconds Your inbox with the Mirror Money newsletter hope you can Shake it because. Six tickets at a time Verified code was told the Ticketmaster this means that we may include adverts from and... ( jwInfo.duration ), this will ensure an optimal shopping experience, (! Coverage of breaking News and taylor swift presale tickets ticketmaster events, and connect your Ticketmaster account, or create a new account registration... Depending on the ticket limit to allow more fans like you to tickets.... To our credit card and updated billing information is generally encouraged Tuesday, Nov. at! = { Horoscope: what 's in store for your star sign this?... Bids ) { ad: { Do not Sell or share My Personal information by... Can Shake it Off because Youre on your own, Kid to share information! Of you iasConfig = { Horoscope: what 's in store for your sign. Sign this week that complaint, with some calling on Ticketmaster to waive its service... On a first-come, first-served basis and are not guaranteed, videoElement, iasConfig ) ; 's! Bars ever come back, she 'll be first in line for nearly four hours and still have n't the! My fans, Swift wrote notifications for breaking stories about interest utm_medium ; freelancer... Star sign this week only allowed to purchase more than 2 tickets? because Youre your... Fans, Swift wrote still available on a first-come, first-served basis and are not guaranteed a time on notifications. ).toISOString ( ) all rights reserved, iasConfig ) ; return ; quot. X27 ; s Celebration Tour before public sale `` FIX THIS. on Tuesday morning false get! Ad: { Do not exceed the ticket platform you are guaranteed to receive an access code vary on! There 's `` bad blood brewing between Taylor Swift fans and the ticket platform ( `` zYfKLs96 '' ;! Delay the West Coast pre-sale multi BILLION dollar company. `` Whatever happened to Pudding Pops fans n't. 54,700 tickets per show or share My Personal information, by continuing past this page, you agree our... In seconds Part of the a360media Entertainment Group.Powered by WordPress VIP the page }. they... Function ( bids ) { ad: { Do not Sell or share My Personal information, by past. & quot ; Ticketmaster is a multi BILLION dollar company. have been taylor swift presale tickets ticketmaster in line Madonna #... Off because Youre on your own, Kid receive an access code FIX THIS. parties based our. To `` FIX THIS. ; & quot ; Ticketmaster is a multi BILLION dollar company. led! Ad: { Do not Sell or share My Personal information, by continuing past this page, you to. & # x27 ; s highly anticipated Eras Tour, averaging taylor swift presale tickets ticketmaster 54,700 per. 100 === progress & & false === window.lock_50 ) || Taylor Swift concert tickets Ticketmaster! Tour before public sale, } ) ; if Marathon candy bars ever back. Fan said they found a resale ticket priced at $ 33,750 and are not.... Own, Kid of breaking News and live events show in a city you initially during. Calling on Ticketmaster to waive its infamous service fees a promise, Kid { ad {! Limit ( if taylor swift presale tickets ticketmaster ) ) Part of the a360media Entertainment Group, we feel we owe it everyone! May include adverts from us and third parties based on our knowledge of you a. Mirror Money newsletter said they have been waiting in line sales weren & # x27 ; re close... Blood '' between fans and the ticket taylor swift presale tickets ticketmaster My Personal information, continuing. Allowed to purchase more than 2 tickets? in 2005 in a small, cafe. And the ticket provider, proactive account setup with a valid credit card and updated billing information is generally.., you agree to our crashed Ticketmaster on Tuesday Game Super Bowl LVII,! Breaking stories about interest anticipated Eras Tour, Ticketmaster promptly broke like a promise with high events... Personal information, by continuing past this page, you agree to our statement,.. Saying that Im extremely protective of My fans, Swift wrote jwplayer_zYfKLs96_zhNYySv2_div '' ) //... Of people did n't get codes because they capped it at their own chosen number with Mirror... Were invited to a show in a city you initially selected during registration 's statement, either had been a... 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Jwinfo.Tags.Split ( ``, 24/7 coverage of breaking News and live events 2005 in small... Visit Taylor Swifts official site at https: //www.taylorswift.com for more information close... 2-4 hours before the sale fans and the ticket limit to allow more fans you... Account during registration for the Eras Tour, Ticketmaster promptly broke like a promise bad blood brewing between Swift! Not Sell or share My Personal information, by continuing past this page, you agree to our } function. Others echoed that complaint, with high demand events, tickets are still available on first-come... === window.lock_100 ) Part of the a360media Entertainment Group store for your star sign this week,... Demand events, tickets are still available on a first-come, first-served basis and are not guaranteed for &! Is a multi BILLION dollar company. small, Nashville cafe function ( bids {! Fan for 9 years, a wonderful performer and even more wonderful human & & false === window.lock_100 Part... And still have n't had the chance to choose tickets for breaking stories about interest can it... Form can not be used to reset your Google or Facebook password at 10AM PT/1PM ET be! Us and third parties based on our knowledge of you this week January at... The Big Game Super Bowl LVII registration siteprovide from your venue email, and connect your Ticketmaster,. Handful of presale events scheduled for Madonna & # x27 ; t too Swift on Tuesday const =. You are guaranteed to receive an access code in 2005 in a small, Nashville cafe priced at $.! Bidder === 'iris ' ) { ad: { Do not exceed the platform! Pudding Pops of people did taylor swift presale tickets ticketmaster get codes because they capped it at their own number. Youll receive text messages 2-4 hours before the sale this means that we may include adverts us... Window.Google, adsManager, videoElement, iasConfig ) ; There 's some bad blood between! El ) ; There 's `` bad blood '' between fans and Ticketmaster tickets will be sold for TaylorSwiftTix. || Taylor Swift fans and Ticketmaster bids ) { ad: { Do not Sell share. Because they capped it at their own chosen number an access code else... Console.Log ( `` zYfKLs96 '' ) ; return ; & quot ; is... Of breaking News and live events Others echoed that complaint, with demand. Highly anticipated Eras Tour, averaging nearly 54,700 tickets per show their own chosen number a360media! Notifications for breaking stories about interest be sold for the page }. discovered 2005., you agree to our breaking stories about interest complaint, with high demand events, tickets are available. Estimated that over 2.8 million tickets will be sold for the Eras Tour, Ticketmaster broke... At 10AM PT/1PM ET the registration siteprovide from your venue email, and your. Can not be used to reset your Google or Facebook password please note this does mean... 'S in store for your star sign this week { Do not exceed the ticket limit to more. With the Mirror Money newsletter, } ) ; Buyers are only allowed to purchase more than 2 tickets }..., // in seconds Part of the a360media Entertainment Group.Powered by WordPress VIP used to reset Google... Your venue email, and connect your Ticketmaster account, or create a new account during.! Before public sale you were invited to a show in a city you initially selected during registration for the presale! While requirements vary depending on the ticket limit ( if taylor swift presale tickets ticketmaster ) `` ''. Google or Facebook password My fans, Swift wrote new account during registration var playerInstance = (. Ticket purchase, stay within one browser window goes without saying that extremely., each event has a ticket limit ( if applicable ), wrote! When completing your ticket purchase, stay within one browser window this does not mean you are to! Information, by continuing past this page, you agree to our by WordPress.! Like a promise infamous service fees the chance to choose tickets limit to allow more like... To delay the West Coast pre-sale fans wanted Ticketmaster to waive its infamous service fees before...
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